The base fee for a mobile medical visit is $349. This includes travel to your desired location, equipment handling fees, a comprehensive medical exam, point of care testing (e.g. viral/strep swab, urine testing, glucose check), oral medication, EKG (if indicated), prescriptions, and referral support, among other things. A visit may involve the base level of care as described, or it could entail a more involved level of care that includes advanced diagnostics (e.g. labs, ultrasound, or X-rays), IV treatment, procedures, breathing treatments or intricate referral support/management. Depending on the complexity of the condition being treated, visits can range anywhere from $349 to $500+. For more information about pricing, click here.
We specialize in caring for a wide spectrum of acute non-life-threatening illnesses and injuries. Our team is fully equipped to manage conditions ranging from diagnosing and treating benign rashes to managing a kidney infection. We care for both children (3 months and older) and adults. For a list of some of the conditions that we treat, click here.
No. We are not a replacement for your primary doctor. Our mobile urgent care service specializes in promptly addressing acute, non-life-threatening conditions.
While we are able to manage acute issues associated with chronic illnesses on a case-by-case basis (e.g. hypertension, diabetes, mild COPD), it’s important to note that we don’t serve as a substitute for your primary doctor.
Typically, we defer the ongoing, long-term maintenance and treatment of chronic illnesses to your primary or specialty physicians.
While we are able to manage acute issues associated with chronic illnesses on a case-by-case basis (e.g. hypertension, diabetes, mild COPD), it’s important to note that we defer the ongoing, long-term maintenance and treatment of chronic illnesses to your primary or specialty physicians.
We can provide refills for chronic medications. Depending on the specific refill request, it may necessitate either a tele-health consultation or an in-person visit. It’s important to highlight that in adherence to our policy, we do not authorize refills for controlled substance prescriptions (e.g. narcotics, benzodiazepines, etc.).
No. We are considered an out-of-network provider for commercial insurance plans. While we don’t directly accept commercial insurance, most plans have out-of-network benefits for urgent care services. Upon request, we can provide an itemized bill for you to submit to your insurance for reimbursement (please note that reimbursement is not always guaranteed).
We do not submit billing claims to Medicare since we operate as an out-of-network provider. Additionally, we are not credentialed with Medicare, which means we do not have an official agreement to provide services covered by Medicare.
No. Our membership program is entirely separate from a standard medical insurance policy. XPRESSDOC DFW memberships provide convenient and efficient access to acute care for non-life-threatening conditions. We recommend keeping your medical insurance plan for primary care coverage and for unexpected events, such as medical catastrophes/emergencies, surgeries requiring a hospital operating room, or any hospitalizations.
We are NOT a replacement for the ER. Our scope of practice includes acute NON-life-threatening conditions. If you are experiencing a medical emergency, such as severe chest pain or pressure, extreme shortness of breath, limb/muscle weakness, severe head/eye injury, uncontrolled bleeding, severe abdominal pain, or altered mental state (confusion) among other emergent conditions, then you should go to your nearest ER or dial 911 immediately.
We accept all major credit cards, ACH, and FSA/HSA.
You can schedule appointments through our website or by calling us. For the most part, we arrange same-day appointments. Very rarely will appointments need to be scheduled for the next day. We’ll arrive at your location at the designated appointment time, and you’ll be notified in advance if there are any delays due to factors like weather, traffic, or unforeseen circumstances.
A comprehensive set of instructions will be given upon booking your appointment. The key points include ensuring easy access to your location, securing any household pets, and selecting a comfortable, spacious area for evaluation and treatment.
We have portable lab equipment to conduct on-site blood work for your convenience. In cases where more complex lab tests are required, we’ll collect the blood sample and ensure it reaches a certified lab promptly. Additionally, through a partnership with a local mobile imaging company, we offer same-day X-ray and ultrasound services, brought to your location. The results of both lab work and imaging will be managed by us, and we’ll facilitate any necessary follow-ups, referrals, or further management.
Our operating hours are M-F from 8 a.m. to 8 p.m. If you encounter an urgent medical issue outside of these hours, we recommend visiting the nearest open urgent care facility. For emergency situations, please head to your nearest emergency room or dial 911.
Members have the option to send text messages to a dedicated members-only line at any time, 24/7. Additionally, before or after operating hours, visits can be arranged for members on a case-by-case basis, subject to the physician’s availability and the nature of the medical condition. Please note, these visits outside of regular hours are for members only and will incur an additional convenience fee.
When you book an appointment online or via phone, we’ll discuss special discounted pricing for additional individuals requiring medical at the same time.
Book Online
Upon contacting us via phone or online booking, our team will promptly reach out to you , ask a few brief questions about the reason for the visit, and provide SAME-DAY or NEXT-DAY appointments based on the nature of your medical condition
